HOME BROADBAND

With Services from Utility Warehouse we can offer….

Super fast broadband multi which award winning award-winning broadband services, you will get the fastest possible speed available to you. 

Simple set-up The service comes with a free wireless router, free connection, and assistance from UW’s UK-based team.

FREE NO OBLIGATION QUOTE

COMMUNICATION IS EASIER WITH STRAIGHTLINE

FIND OUT MORE

Frequently Asked Questions

Here are some frequently asked questions about our home broadband services, If you need any more information please fill out the form below and we will get in touch as soon as possible.

Switching is really easy. As long as you are coming to the end of or out of your current contract, Straightline can handle the entire process for you. To find out more click here

 

Do I need to tell my broadband provider I am switching?

 

No leave this with us. We will let them know you’re switching. However, if you’re currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service.

Yes, as long as you are coming to the end of your contract or have finished your contract and are on a rolling 30 day contract.

It only takes about 14 days.

This is dependent on the terms of your contract, but that is what we are here for to advise and help.

The speed available on your line can be affected by multiple things:
 

  • The distance your property is from the telephone exchange or street cabinet. 
  • The quality of your telephone line and internal wiring.

The actual speed you receive can be affected by:
 

  • The processing power of your PC / devices.
  • How many people at the same time are using your broadband connection.
  • Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.
  • If using a wireless connection; where you keep your router.
  • The speed of websites that you visit.
  • If you connect at peak times, such as evenings, weekends or major sporting events.
  • Network capacity.

Yes, you can! But you’ll need to make sure your router isn’t locked by your previous provider. When you sign up to us, we’ll send you your username and password, so you connect your own router.

With superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it’s not, it won’t work with your new broadband service.

Today router’s are very competitively priced, it would be our recommendation to use the router specified by ourselves, that way if there is any problems we are well versed on how to solve any issues that arise.

It is encouraged to aid with future problem solving, and fault finding, often the internet provider will give a guarantee against that router that is useful.

If you already know what you are looking for, why not get in touch with us now.

We are happy to call you back at a time that suits you.